This Privacy Policy describes how Automen India (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when you use our website, contact us, or book a service. By accessing or using our services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you fill out a form on our website, contact us via phone, email, or social media, or book a service. The types of information we may collect include:
- Personal Identification: Your name, email address, and phone number.
- Vehicle Information: Details about your car, such as make, model, year, and service history.
- Location Information: Your address for the purpose of providing doorstep service.
- Communication Data: Records of your correspondence with us.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To schedule and perform car repair and maintenance services at your doorstep.
- To Communicate With You: To contact you about your service requests, provide updates, and respond to your inquiries.
- To Process Payments: To process payments for services rendered.
- For Marketing and Promotion: With your consent, we may send you promotional emails or messages about our services, offers, and company updates.
- To Improve Our Services: We may use feedback and service data to enhance our service quality and customer experience.
3. Data from Google Ads
We use Google Ads to promote our services. When you click on our ads and fill out a form on our website, we may receive data provided by Google Ads, such as call tracking information. This data is used solely to measure the effectiveness of our advertising campaigns and to improve our service offerings.
4. Data Sharing and Disclosure
We will not share, sell, rent, or trade your personal information with third parties for their marketing purposes without your explicit consent. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as payment processors. These third parties are bound by confidentiality agreements and are permitted to use your information only for the specific purposes for which we provide it to them.
We may also disclose your information if required by law or in the good-faith belief that such action is necessary to comply with a legal obligation or protect our rights and property.
5. Data Security
We are committed to protecting your personal information. We have implemented reasonable physical, technical, and administrative measures to safeguard the information we collect and prevent unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
You have the right to access, update, or request the deletion of your personal information. If you wish to exercise these rights, please contact us using the details provided below. You also have the right to opt-out of receiving marketing communications from us at any time.
7. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Modified” date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: inquiries@automenindia.com
- Phone: 8010696969
- Address: Karan Singh Farm, KH7/2, 100 Feet Rd, Ghitorni, New Delhi, Delhi 110030
